Dispute Resolution for Facility Violations

If you believe a violation has been assigned in error or have questions regarding a violation, the following process must be followed:

1. Reply-All to the Violation Notification Email
   • Respond directly to the email announcing the violation. Ensure you select Reply All so that the relevant parties, including the AOM, are included in the discussion.
2. Provide a Clear Explanation
   • In the reply, include:
     • The violation being disputed (e.g., Trash Violation, Parking Violation, Food Storage Violation).
     • A detailed explanation of why you believe the violation was issued in error or any relevant context or evidence supporting your position.
3. Discussion with the AOM
   • The AOM will review your concerns and facilitate a discussion to resolve the dispute.

Please note that timely communication is essential. All disputes must be raised within 7 business days of receiving the violation notification. Failure to adhere to this timeline may result in the violation standing as issued.